Acceptance vs. Rejection

Capturing fingerprints is a combination of art and science. Our technicians have years of experience and have captured tens of thousands of prints which allows us to provide efficient, detail-oriented service with the highest possible success rate.

We have a comprehensive knowledge of recipient requirements for all types of fingerprinting. We are experts in licensing information and will confirm all required documentation is properly completed.

Card rejection is an unnecessary and expensive financial burden on both the individual and the company requesting the service, and we are one of the only companies which will provide you with backup cards free of charge.

Why fingerprints may be rejected

The list below is what we call "The ABC's of Rejection". Our experience and knowledge of how to handle all of these situations is the reason why we are the fingerprint company of choice throughout New Jersey.

Fingerprints are not classifiable (rejected) due to one or more of the following reasons:

Black ink not used- Other colors are not accepted
Fingers not fully rolled- Entire first joint rolled nail to nail. See examples on back of Applicant card.
Fingerprint impressions missing- Must make notation why one or more fingers were not printed, i.e. amputated or deformed. If a finger is bandaged or injured, the application must wait until healed to be printed.
Fingerprint pattern is not visible to the naked eye- They must be detailed impression of the individual’s finger.
Fingers are too dry- As a result the impressions are not accurate and appear faint with minimum ridge detail.
Fingers are too moist- Dry fingers before inking to obtain detail in the center of the fingers.
Images are blurred or indistinct- Images cannot be too dark (too much ink used) or too light (insufficient ink used)
Impression smudged- Fingers slipped during rolling the prints. Fingerprint tech must be in total control when rolling fingers.
Improper inking- Too light, too dark, or unevenly distributed.
Information on card not legible- Please print or type information clearly.
Information on card is not complete- Fingerprint techs will make sure all required boxes are filled out.
Physical Abnormality- Hard to read ridges, cracks, scars, cuts, bandages, calluses, or sweaty hands.
Poor Image Quality- Impressions smudged or wet.
Prints and/or slaps are out of sequence or reversed- Fingerprints are flat in roll boxes or vice versa.